Cookie Policy - Introduction

This Cookies Policy is issued by Marketcom Technology Limited and its subsidiaries (referred to as  “we”, “us”, “our” or “Glispa” in this Cookies Policy).

This policy applies to our use of “cookies” in connection with Glispa website (“Website”).

We use cookies on our  Website to help make your  visits more effective so we’d like to explain more about how and why we use them.  By continuing to browse our Website without adjusting your browser settings to block cookies (for information about how to do this please see below), you are agreeing to our use of cookies.

Cookies are small text files that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a website. They help websites remember information about your visit, like your country, language and other settings. They can also help make your next visit easier.

We use Cookies to help you efficiently browse our Website and to save you time by not having to re-enter your details each time you visit.  Cookies allow us to provide you with information and show you content relevant to you.  We also use Cookies to analyse how our customers interact with our Website so we can improve the customer journey.

The cookies used on this Website are either set by Glispa or by its third party partners.

Cookies used on this Website fall into the following categories:

1)         Strictly Necessary

2)         Performance

3)         Functionality

4)         Targeting

Some of these are “session cookies”, which stay in place only for the duration of your visit to our Website and are deleted at the end of your browsing session. Others are “persistent cookies”, which remain on your device for a period of time after you have left the website. 

(1) Strictly Necessary Cookies.

These cookies are essential in order to enable you to move around the Website and use its features. If you remove or disable these Cookies, we cannot guarantee that you will be able to use our Website or benefit from all our security features.

These Cookies contain a unique reference number which, for example, helps us to:

  • identify you as logged in to secure parts of our Website for the duration of your visit;
  • remember information you have previously entered to complete a form on our Website.

(2)  Performance Cookies

Performance Cookies collect information about how visitors use our Website.  They allow us to recognise and count the number of visitors and to see how visitors move around our Website and are used to, for example::

  • analyse how visitors use our Website;
  • record any errors that occur;
  • test different designs of our Website; and
  • measure the effectiveness of our advertising.

Performance Cookies don’t collect any information that could identify you.

(3) Functionality cookies

These Cookies are used to provide services or to remember choices you make so we can personalise our content for you (for example, by remembering your choice of language or region).  We use this information to customise your experience of our Website to meet your preferences for content layout, text size etc.

You can manage these Cookies using your browser settings, however if you block them we may not be able to offer you certain services that you have chosen. 

(4) Targeting Cookies

These Cookies record the fact that you have visited our Website, including which web pages you have accessed, which device you have accessed them from and which links you have followed.

We may use this information, for example:

  • for fraud and website abuse detection purposes, including detecting players who have abused bonus schemes or other promotions, or engaged in arbitrage betting;
  • to deliver online content and marketing (e.g. via email) tailored to your interests, or online experiences; and
  • for providing advertising agencies with information about your visit so that they can show you relevant adverts online.

Please note that any direct communications will be conducted in line with our Privacy Policy and any preferences you have provided regarding receipt of direct marketing communications.

You can manage these Cookies using your browser settings, however, if you block them, we may not be able to offer you certain functionality within the Website.

Cookie: Google Analytics (_utma; _utmb; _utmc; and _utmz)

Third Party Provider: Google Inc.

Category of Cookie: Targeting / Performance


We use Google Analytics to help analyse and evaluate your use of the website and compile reports for us on activity on the website. These cookies help us to record the length of individual sessions on our website, the referral method for visitors to our website and the number of unique visitors to our website.

Duration: Persistent

Further Information: 

For more information, including details of how to block these cookies specifically, please see here.

Cookie: Facebook

Third Party Provider: Facebook

Category of Cookie: Targeting


Paid Media Campaigns / User Flow + Behaviour

Duration: Persistent

Cookie: Hubspot

Third Party Provider: Hubspot

Category of Cookie: Targeting


Marketing Profiling, Contact form, E-Mail Marketing

Duration: Persistent

Cookie: Hotjar

Third Party Provider: Hotjar

Category of Cookie: Targeting / Analytics


Tracks user website behaviour, produces heatmaps and reporting

Duration: Persistent

Further Information: 

For more information,  please see here.

Cookie: Intercom

Third Party Provider: Intercom

Category of Cookie: Tracking/CRM/Customer Support


Tracks user website bahaviour, users information and it is used as our customer support tool

Duration: Persistent

Further Information: 

For more information,  please see here.

Cookie: mousestats

Third Party Provider: mousestats

Category of Cookie: Tracking/ Session recording


Tracks user website behaviour and records anonymous sessions

Duration: Persistent

Further Information: 

For more information,  please see here.

Cookie:New Relic

Third Party Provider: New Relic

Category of Cookie: Services Tracking/ Technical Monitoring


Tracks services status, monitors website availability, and error reporting

Duration: Persistent

Further Information: 

For more information,  please see here.

Most browsers have cookies enabled by default but you are able to change your cookies settings, which are usually found in the ‘options’ or ‘preferences’ menu of your internet browser.

You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies you may not be able to access all or part of our Website. You can also use your browser settings to delete cookies.  For more information about how to disable cookies in your browser please visit

If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer.

If you would like more information about our privacy policy overall, please visit our dedicated Privacy Policy.